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Complaints Process

Spot's Complaints Process Document

Download our complaints process document for helpful instructions

Spot Pet Insurance Canada

Spot Pet Insurance, we believe pets make us better humans. We strive to support pet parents and their furry family members from wet nose to waggy-tail with comprehensive products, services, and plans. Pet insurance you both will love.

Pets Make Us Better People

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The information herein is summarized. All Pet Insurance plans have waiting periods, annual deductible, co-insurance, benefit limits and exclusions. Specific products, features, coverage limits, rates, and discounts may vary by province, eligibility, and are subject to change. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. Coverage availability varies by province. Not available in Quebec.

For all terms and conditions visit www.spotpetinsurance.ca/sample-policy. Preventive Care reimbursements are based on a schedule. Accident & Illness insurance reimbursements are based on eligible treatments and invoice amounts.

Insurance plans are underwritten by Northbridge General Insurance Corporation and administered by PTZ Insurance Services Ltd. Insurance plans are marketed and produced by Spot Pet Insurance Services, ULC.

© 2023 All Rights Reserved. Spot Pet Insurance Logo, Copyright 2022, Spot Pet Insurance.